Placing Orders

DataPro Help > Placing Orders

• Through Our Website
• Customer Accounts
• Purchase Orders
• Net Terms
• Payment Methods
• Sales Tax
• Quotes and Volume Pricing
• Shipping Information

All orders are subject to our Terms and Conditions.

Online Ordering

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Orders can be placed through our website by clicking the "Add to Cart" button next to any product listing, and proceeding through the checkout process. Orders placed through our website benefit from expedited processing!

Customer Accounts

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To create an account with DataPro for ease of ordering, just request that we create one when placing your order, or complete and return this form (interactive PDF). Accounts are required to waive sales tax, and to log into our website (which will auto-fill your address information).

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To place an order directly with DataPro via PO, just email our Sales department, or fax us at 206-782-5412. Orders from government agencies, accredited universities, medical facilities, and public schools may be automatically granted Net 30 terms. Corporations and individuals can apply for Net 30 terms by submitting a Credit Application (interactive PDF).

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Net 30 terms are granted to government agencies, accredited universities, medical facilities, and public schools by request. Corporations and individuals can apply for Net 30 terms by submitting a Credit Application (interactive PDF). We will require either a D&B number or credit card to keep on file as an alternate payment method. The first order placed on the account must be prepaid - see payment methods below.

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Credit Cards: We accept all major credit cards, including Visa, MasterCard, American Express, Discover, and any government purchase card bearing the logo of one of these.

PayPal: To check out with your PayPal account, just click the "PayPal" button in your shopping cart.

SEPA: We are happy to accept Single Euro Payments Area (SEPA) transfers. Just contact our Sales department for account information and instructions.

Wire Transfers: To make a payment by wire transfer, please contact our Sales department for routing information and instructions.

Mailed Checks: Physical checks can be mailed to us at:

DataPro International Inc.
933 NW 49th St.
Seattle, WA
98107

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Customers residing within Washington State must be charged sales tax on all purchases unless we have on file a current Department of Revenue Resale Permit. If you think the permit we have on file may be expired, please check with us before ordering.

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Volume pricing is available for bulk orders of cables, wall plates, and custom parts - just email us to request a quote.

Quotes are valid for 30 days from the date they are generated.

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DataPro ships via FedEx by the following methods:

• Priority Overnight
  Delivered by 10:30 AM on the first business day after shipment.
  
• Standard Overnight
  Delivered by 3:00 PM (4:30 to residences and rural areas) on the first business day after shipment.
  
• 2nd Day Air
  Delivered by 4:30 PM (7:00 to residences) on the second business day after shipment.
  
• 3rd Day Air
  Delivered by 4:30 PM (7:00 to residences) on the third business day after shipment.
  
• Ground
  Delivered 1-5 business days after shipment, dependent on recipient location.
  

• International Priority
  Delivered within 1-3 business days after shipment, dependent on recipient location.
  
• International Economy
  Delivered within 5-7 business days after shipment, dependent on recipient location.
  

When shipping internationally, customers are responsible for all applicable customs fees, taxes, duties, or brokerage fees. These are typically billed to the recipient by the carrier.

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We are happy to ship orders on your account, using the carrier of your choice. Accounts with any of the following companies are accepted:

• DHL
• FedEx
• UPS
• Local same-day couriers (within Washington State)

When providing a billing account for your shipment, please make sure to include the billing ZIP code for the account. When shipping on your account, DataPro will not add any shipping insurance unless you specifically request it. DataPro is not responsible for damage to uninsured shipments. Please note that we are unable to provide tracking information for shipments sent via some carriers.

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By default, we ship your package with a signature required upon delivery. If you need a package to be left without signature, you can select the "signature NOT required" option. Please note that we are unable to accept responsibility for packages once they are declared "Delivered" by the carrier.

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FedEx charges a small additional fee for delivery to residential addresses. Residential delivery is also typically delivered later in the day. Please select the appropriate method for your destination address.

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Please note that orders shipping to some regions may undergo additional screening, potentially causing a small shipping delay. If your order is time-sensitive, please contact us in advance of placing your order. These areas are as follows: